In Ivanti Service Desk (formerly LANDESK Management Suite) versions between 2016.3 and 2017.3, an Unrestricted Direct Object Reference leads to referencing/updating objects belonging to other users. In other words, a normal user can send requests to a specific URI with the target user's username in an HTTP payload in order to retrieve a key/token and use it to access/update objects belonging to other users. Such objects could be user profiles, tickets, incidents, etc.

In Ivanti Service Desk (formerly LANDESK Management Suite) versions between 2016.3 and 2017.3, an Unrestricted Direct Object Reference leads to referencing/updating objects belonging to other users. In other words, a normal user can send requests to a specific URI with the target user's username in an HTTP payload in order to retrieve a key/token and use it to access/update objects belonging to other users. Such objects could be user profiles, tickets, incidents, etc.