Описание
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Ссылки
- Mailing ListThird Party Advisory
- Release NotesVendor Advisory
- Mailing ListThird Party Advisory
- Release NotesVendor Advisory
Уязвимые конфигурации
Одно из
EPSS
3.5 Low
CVSS3
4.3 Medium
CVSS3
3.5 Low
CVSS2
Дефекты
Связанные уязвимости
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Agent A is able to save a draft (i.e. for customer reply). Then Agent ...
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
EPSS
3.5 Low
CVSS3
4.3 Medium
CVSS3
3.5 Low
CVSS2