Описание
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
| Релиз | Статус | Примечание |
|---|---|---|
| bionic | ignored | end of standard support, was needs-triage |
| devel | DNE | |
| disco | ignored | end of life |
| eoan | ignored | end of life |
| esm-apps-legacy/xenial | needs-triage | |
| esm-apps/bionic | needs-triage | |
| esm-apps/focal | not-affected | 6.0.25-1 |
| esm-apps/jammy | not-affected | 6.0.25-1 |
| esm-apps/xenial | ignored | end of ESM support, was needs-triage |
| esm-infra-legacy/trusty | DNE |
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EPSS
3.5 Low
CVSS2
3.5 Low
CVSS3
Связанные уязвимости
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Agent A is able to save a draft (i.e. for customer reply). Then Agent ...
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
EPSS
3.5 Low
CVSS2
3.5 Low
CVSS3